Effective Date: May 14, 2025

Wall Art Network is proud to offer high-quality, made-to-order metal wall art delivered to customers around the world. Below you’ll find all the details about our shipping process.

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1. Order Processing Time

All products are made-to-order. Please allow:

• 2–3 business days for production before shipping.

• Orders placed on weekends or holidays will begin processing the next business day.

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2. Shipping Times

Estimated delivery times (after production):

Note: These are estimates only. Delays due to customs, weather, or carrier issues are beyond our control.

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3. Shipping Costs

Shipping fees are calculated at checkout based on destination, size, and weight. We aim to keep rates affordable and transparent.

Occasional free shipping promotions may apply — watch for announcements on our website or social media.

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4. Tracking Your Order

Once your order ships, you’ll receive a tracking number via email. You can monitor the delivery status directly with the carrier.

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5. Customs & Import Duties

For international orders:

• Customers are responsible for any customs fees, taxes, or import duties required by their country.

• These charges are not included in the product price or shipping cost.

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6. Undeliverable or Returned Packages

If a package is returned due to incorrect address, refusal, or missed delivery attempts:

• We’ll contact you to arrange re-shipment (additional charges may apply).

• Refunds (if applicable) will exclude original shipping fees.

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7. Lost or Delayed Shipments

If your order appears lost or is significantly delayed:

• Contact us at teamwallartnetwork@gmail.com within 30 days of shipment.

• We’ll investigate with the carrier and work with you to resolve the issue (replacement or refund as needed).

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8. Questions?

We’re here to help:
📧 teamwallartnetwork@gmail.com
🌐 www.wallartnetwork.com

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